Privacy Policy

Information We Collect

At valorienquix, we collect information that helps us provide better financial education services. This happens when you interact with our platform, register for programs, or contact our team.

• Personal identification details including name, email address, and phone number
• Educational background and professional experience relevant to financial learning
• Learning preferences and progress tracking within our programs
• Communication records when you contact our support team
• Technical information such as device type, browser settings, and IP address
• Usage patterns and interaction data with our educational content

How We Use Your Information

We use collected information to enhance your learning experience and provide personalized financial education. Our data processing activities align with South African privacy legislation, including the Protection of Personal Information Act (POPIA).

Specific uses include personalizing course recommendations, tracking learning progress, sending educational updates, responding to inquiries, and improving our platform's functionality. We also analyze usage patterns to develop better educational content that serves our South African community.

Your Privacy Rights

Under South African privacy laws, you have several important rights regarding your personal information. We've made it simple to exercise these rights through our dedicated privacy contact channels.

Data Security Measures

We implement comprehensive security measures to protect your personal information. Our approach combines technical safeguards with organizational policies to ensure data remains secure throughout its lifecycle.

Our security protocols include encrypted data transmission, restricted access to personal information, regular security assessments, and continuous monitoring for potential threats. We maintain physical security at our Bloemfontein offices and implement digital safeguards across all systems.

Data Retention

We retain personal information only as long as necessary for providing our educational services or as required by South African law. Different types of information have different retention periods based on their purpose and legal requirements.

Third-Party Sharing

We share personal information with third parties only in specific circumstances and always with appropriate safeguards. These sharing arrangements are limited to what's necessary for providing our educational services.

Authorized sharing includes educational technology providers who help deliver our courses, payment processors for handling transactions, and service providers who assist with platform maintenance. We never share information with marketing companies or data brokers.

Cookies and Tracking

Our website uses cookies to improve your browsing experience and help us understand how visitors interact with our content. You can control cookie settings through your browser preferences.

We use essential cookies for basic website functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. We don't use advertising cookies or third-party tracking for marketing purposes.

International Transfers

While we primarily process data within South Africa, some educational technology services may involve international data transfers. When this occurs, we ensure appropriate safeguards are in place to protect your information.

Any international transfers comply with POPIA requirements and include appropriate contractual protections. We maintain oversight of data processing regardless of location and ensure consistent privacy standards.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When significant changes occur, we'll notify enrolled learners via email and post updates on our website.

Minor updates may be made without individual notification, but the effective date will always reflect the most recent version. We encourage periodic review of this policy to stay informed about how we protect your privacy.